SERVICE HELPLINE 9825322720

Frequently Asked Questions

order status

How do I check the current status of my orders?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What do the different order status mean ?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

When and how can I cancel an order?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

My Account & My Orders

What is 'My Account'? How do I update my information?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

How do I merge my accounts linked to different email ids?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

How do I know my order has been confirmed?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Can I order a product that is 'Out of Stock'?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Shipping

What are the delivery charges?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Are there any hidden costs on items sold by sellers?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What is the estimated delivery time?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Why does the estimated delivery time vary from seller to seller?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Why does the delivery date not correspond to the delivery

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

timeline mentioned?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Seller does not/cannot ship to my area. Why?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

I need to return an item, how do I arrange for a pick-up?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

My Wallet

What is the Wallet?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Why should I use the Wallet?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

How do I sign up for the Wallet feature?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

How do I view my Wallet balance?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Why do I see multiple balances in my Wallet?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

How do I redeem Wallet balance?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What do I do if my Wallet balance is insufficient?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Can I transfer my Wallet balance?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What is the Wallet refund policy?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What has changed in the Wallet refund policy?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What has changed in the Wallet refund policy?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

What if I want my existing topped-up Wallet balance back?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Is there any expiry date for the balance in the Wallet?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Can I delete my Wallet?

If you have not signed up, first of all please sign up. If you are an existing customer please login using your email-id and password. A page named My Account will open. Click on Order Summary and you will be able to see all your orders and current status of the orders too.

Service Helpline 9825322720